by Chris Hunter
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Business success in a competitive field like roofing demands that contractors be able to negotiate well.
Negotiation is required in all aspects of their business, whether a roofer is trying to hook a customer, hire a great employee, or develop workable business management policies.
With practical negotiation skills, any roofer can achieve their business goals with plentiful customers and happy, productive employees.
Unfortunately, not everyone has the negotiating skills they need to keep things positive.
Roofers who focus on improving their skills can avoid many pitfalls associated with tense business circumstances and benefit from effective negotiation.
Why Are Good Negotiating Skills So Important for Roofers?
Roofing is a service industry where pleasing the customer and providing what they want is the ultimate goal.
While customers may not fully understand all aspects of roofing work, it is the roofing contractor’s job to educate them about roofing work and help them be more satisfied in a feasible way.
From the start of the process to the end, this usually involves negotiation of various types.
Roofers must negotiate with their customers on money issues and when resolving problems or conflicts that can arise during a roofing job.
In doing so, a roofer with good negotiating skills can usually turn a bad situation or conflict into a more positive one without a challenging situation deteriorating to the point where litigation becomes necessary.
How Can Roofers Improve Their Negotiating Skills?
First and foremost, anyone who wants to negotiate effectively must be well-informed.
Roofing contractors and their salespeople must be well-prepared and have extensive knowledge of the company and the industry as a whole, including local building code requirements, installation processes, materials costs, and everything else related to roofing work.
Roofers must also be capable of listening more than speaking to hear out the other party and fully understand their concerns.
The best negotiators are always first the best listeners.
They must be able to slow the conversation down to stay focused on what is essential and avoid getting distracted by details that are not actually related to the matter at hand.
Watch and Learn How To Negotiate Like A Pro With These Tips
In this week’s Roofer Growth Hacks episode, Chris from RoofingSites.com speaks with Moshe Cohen, professional mediator and the author of “Collywobbles: How to Negotiate when Negotiation Makes You Nervous” about how roofers can up their game and improve their business with better negotiation.
Learn How To Negotiate Better As A Roofer And Benefit
Good negotiating skills are essential for all roofing contractors, whether they are selling, hiring, or resolving a customer’s problems.
With effective negotiating skills, any roofing contractor can turn problems into positives and keep everyone smiling.
Learn some valuable negotiating tips in this week’s informative episode that can help any roofer become a more reputable business person and the contractor of choice in their service area.
For more information on marketing and business management for roofers, visit RoofignSites.com.
Schedule a free marketing call with Chris and don’t forget to access a free copy of his book, The Ultimate Guide to Digital Marketing for Roofers” by clicking this link.
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The post Negotiate Better – 3 Must Know Tips! first appeared on RoofingSites.com.
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