by Chris Hunter
Share
In the roofing industry, missed calls can mean lost opportunities.
A Call Text Back campaign ensures that every incoming call is acknowledged promptly, even when you’re busy on the job.
This simple yet effective marketing strategy can help boost customer engagement and improve your chances of converting leads.
What Is A Call Text Back Campaign?
A Call Text Back campaign operates through two straightforward text messages sent automatically when a call goes unanswered.
The first message is sent 30 seconds after the missed call, simply stating, “Hey there, sorry we missed your call—how can we help?”
This direct approach keeps it professional and avoids clutter, steering clear of unnecessary emojis or complicated language.
If the caller does not respond within the hour, a second message follows: “Hey there, this is [Your Company Name],”
This message serves as a gentle reminder that you are interested in their call and ready to help them.
These responses are both automated; however, by including an “if” statement in the directives, the campaign can be halted after the first text if the customer replies or continued if they do not.
This keeps the lines of communication open and alerts you to potential new leads, allowing you to follow up promptly and avoid leaving prospects waiting.
Learn How Roofers Can Use A Call Text Back Campaign
In this informative video, Chris from RoofingSites.com introduces the idea of creating an automated Call Text Back campaign so roofing calls are immediately acknowledged, increasing lead retention and boosting sales.
Rescue Roofing Leads with A Call Text Back Campaign
Implementing a Call Text Back campaign can significantly enhance your roofing company’s responsiveness and customer service.
By addressing missed calls quickly, you show prospective clients that you value their time and inquiries.
Don’t let sales leads slip away – adopt this simple campaign to stay connected and turn inquiries into loyal customers.
Visit RoofingSites.com or schedule a free marketing call with Chris to learn more about implementing this simple but vital process.
While you are there, remember to click this link to access a free copy of Chris’ book, “The Ultimate Guide to Digital Marketing for Roofers.”
Want Some Creative Tips for Improving Your SEO?
Contact the Roofing SEO Experts at RoofingSites.com!
Call 888-308-2168 To Learn More!
The post Roofers – You Need A Text Call Back Campaign! first appeared on RoofingSites.com.
STAY IN THE LOOP
Subscribe to our free newsletter.
Running a roofing business is no small feat. With daily challenges like meeting client expectations, managing teams, and maintaining quality work, it can be easy to lose sight of what really drives long-term success -relationships. A timeless piece of advice that can revolutionize your approach is to treat others as you would like to be
In today’s rapidly evolving market, roofing businesses face an array of challenges. Increased competition and technological advancements necessitate a strategic approach to digital marketing. This month’s marketing workshop for roofers, “The 2025 Roofing Marketing Blueprint,” provides a comprehensive roadmap for effectively navigating these changes. This guide emphasizes the importance of planning and introduces a four-pillar
Every business is built on systems, whether intentional or not. Roofing businesses in particular deal with recurring processes such as client acquisition, project delivery, and resource management. Without established systems in place, owners often find themselves stretched thin, juggling multiple roles and struggling to scale their businesses effectively. Systems create consistency and free up time
For roofing company owners, time is a precious commodity. Between managing crews, ensuring client satisfaction, and planning for growth, it is easy to overlook opportunities for personal development. Watching or listening to informative podcasts is one of the most efficient and impactful ways to gain insights and instructions on building and growing a thriving business.
